I consider flipkart as a shopping destination for electronics and other household stuffs. I have bought only internet security and router from filpkart.
Shipping and Delivery
A market place like amazon, snapdeal , shopclues or flipkart where the products are from senders across the India shipping and delivery depends on the sellers location . If you live in Mumbai and the seller is located in the state other than maharashtra, then it’ll take more time for delivery.
Flipkart has a commendable shipping and delivery service. Whether the seller is from Chennai or MP, ekart delivers it very fast.
I ordered my TP-LINK router on 18th FEB 2015 in the night and I got the confirmation email stating that my product will be delivered by Saturday 21st FEB . on 19th I was having my Breakfast and my doorbell rang and there was my router wrapped in the blue flipkart wrapper. No wonder why the delivery was Ultra fast, the seller was located at 20 mins distance from my house.
I used my router for 2-3 days and it started losing the signals. I requested for return and the attendant on the other side asked me to get my router replaced. It was a good option I agreed and the router got replaced. It was the same product but this time the LAN port was not recognizing the Ethernet connection . I contacted again and they told me that technical team would call me to solve my issue. a guy from technical team called and started explaining me all the connections but the port was not recognizing so he suggested me to return the product and asked whether I want a refund or store credits I agreed for store credits.
NOTE: The store credits can only be used to buy products from the same seller.
I already faced the return twice with that seller ,so I decided to order the router from some other seller . this time I bought an iball router and the seller was in kandivali. i got it delivered on the 3rd day but the product was different . it was some other model, I dint even waste a second. I dint even unbox the product and contacted customer care and the next day ekart came for reverse pickup. I got the refund .
Customer service and Return.
FAB!!!!! I dint have any hiccups, the return process was smooth. Customer service was very supportive and responsive.